We stand by our products.
Brain Bean fully guarantees the quality of every product that we sell. This guarantee certifies that our products are manufactured to meet the highest standards of potency, purity and freshness.
If you are not satisfied in every way, return the unused portion within 90 days of receipt, and we will issue you a full credit towards another purchase, or refund 100% of your money excluding shipping. Credit type (refund or store credit) will be determined according to your preference. Please note that store credit issued for the return of items purchased via the web site MUST be redeemed via phone orders, and is not redeemable via the web site.
For questions or concerns, please email us at email@example.com or call us at (800) 543-3873.
To return a product
To return a purchase, call in and request a RMA (return Merchandise Authorization number) and please include a copy of your original invoice along with a brief description of why you are returning the web product. Also, please let us know in writing whether you would prefer your refund as a credit to your card or as an in-house credit towards your next purchase. Credits applied to credit cards will be issued immediately but may take 15 to 30 days for credit card banks to process.
Please ship all returns to:
Returns c/o Brain Bean
4900 Mill St. Ste B-32
Reno, NV 89502